Customer Care

Orders
Once you place your order you will receive a order number and confirmation email.
Shipping & Delivery
You will immediately receive an email notification letting you know that your order has shipped along with a tracking number for your reference.
All orders ship within 2 - 3 days 
All orders are processed through USPS 
Domestic
USPS First Class up to 1 lb. $6.50  Duration 3 - 5 Business days
USPS Priority 1 lb. - 3 lb.'s $10.00  Duration 1-3 Business days
USPS Priority 3 - 5 lb.'s $15.00  Duration 1-3 Business days
International
USPS First Class shipping rate $20 - $35 depending on weight of parcel
 Duration 1 - 2 weeks 
International custom's fees are the responsibly of the recipient depending on their country's tariff laws
Payments
We accept all major credit cards, Paypal and Amazon Payments
 
Exchanges
All Sale Items are FINAL Sale
We accept exchanges within 7 days of purchase
To be eligible for a exchange, your item must be unworn with tags attached 
To complete your exchange please email ninja@elektrixlove.com or mail back to us directly. Please include a note of the item you would like in exchange
Return Address
Elektrix Love
215 S 7th Street #1009
Los Angeles CA 10014

Join our Mailing List

Sign up to receive our email updates

Search our store